A proper farewell:
the final thanks for their care.
Repatriation for Domestic Workers
Reunion International provides a One-Stop Repatriation Service.
Professional & Compliant
Expert in global laws and consular needs
Dedicated Support
One-to-one care for total peace of mind
Global Network
Extensive flights for seamless transport
[ Established since 2006 · 600+ Successful Cases ]
One-Stop Repatriation Services
Simplifying complex international procedures for your peace of mind.
Guarding the Final Journey
We understand the weight of your trust. From Hong Kong to the homeland, we handle every detail with utmost respect. This is more than a transport service; it is a final tribute to a life well-lived.
Our Promise: Experts handle all international documents to ensure full legal compliance.
Our Promise: Seamless coordination with consulates and language support for local families.
Our Promise: Clear labor law guidance and transparent pricing to eliminate legal risks.
Proven Strength, Committed Care
No outsourcing. We ensure every detail is precise, professional, and legal.
Expert Team
Licensed experts with 10+ years of experience in global customs and consulate procedures.
Private Fleet & Facilities
Our own hearses and facilities guarantee a safe, hygienic, and dignified process.
Established Presence
HK physical offices + 24/7 hotline for instant, real-person assistance anytime.
Full Support
Don’t handle a helper’s passing alone. Re-union offers one-stop support—from documents to flights—with specialists managing every step.
Hassle-Free Consulate Steps
Skip the legal stress. We handle all regulations, death registrations, and consulate permits for the Philippines and Indonesia precisely and without delay.
Transparent Care & Dignity
We provide professional embalming and flight logistics. With transparent pricing and live updates, we ensure a dignified journey back to the homeland.
Philippines Network
Full national coverage across Luzon, Visayas, and Mindanao. We provide reliable repatriation for domestic workers through top-tier local logistics partners, ensuring a peaceful return home.
8
Airport Routes
5 Days
Arrangements completed in 5-7 days
Indonesia Network
With Indonesia's vast archipelago, we maintain a robust network from major cities to remote villages. We handle every detail with respect, removing all concerns for families and employers.
20+
Inter-island Nodes • Jakarta Belt
99%
On-time Delivery • Peak Season Support
Core Advantages
Designated by PH & ID Consulates
Reunion International is officially recognized by the Philippine and Indonesian Consulates in HK as a qualified repatriation provider, ensuring fully compliant and rigorous procedures.
Certified Professional Embalmers
Our team includes British Institute of Embalmers (BIE) members (MBIE). Highly recognized by global consulates, we ensure the deceased remains in perfect condition during long-distance transit.
Direct Delivery to Local Airports
Our network covers 6 major airports in Indonesia and 8 in the Philippines. We arrange delivery to the airport closest to the hometown, rather than being limited to capital city hubs.
Dedicated Multilingual Advisors
We provide specialized advisors fluent in Indonesian, Filipino, and Thai. By communicating in their native languages, we offer seamless support and cultural understanding for grieving families.
Service Process
One call or WhatsApp message is all it takes.
Simply contact us, and Reunion International handles the rest.
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1Contact Us
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2Repatriation Prep
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3Legal Procedures
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4Flight Arrangement
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5Arrival & Handover
Contact Reunion
Call 9137 0216 or WhatsApp us. Our experts will assess your situation and provide immediate guidance and a preliminary quote.
Repatriation Prep
Our team manages transport to the funeral home, followed by embalming and casket preparation that meets international transit standards.
Legal & Consulate Formalities
We handle all death registrations, export permits, Health Department clearances, and document authentication from the destination consulate.
Flight Arrangement & Transit
We coordinate with international airlines to secure the best flight schedule and manage the official handover at the airport cargo terminal.
Arrival & Final Handover
We liaison with destination funeral providers to ensure the deceased is safely delivered and received by the family, completing the journey home.
Employer Testimonials
We know this is a difficult time. Here are real stories of employers navigating this journey to arrange a dignified farewell.
From: Sharon Chan (Employer)
Result: Documents and flights sorted in 7 days. Safe return to Davao for a smooth final farewell.
"Direct delivery to a remote area, all arranged in 7 days. She can rest in peace, and we can finally find closure."
That day felt like a sudden nightmare. Our helper was always healthy and responsible, managing our home perfectly and getting along with everyone. Her sudden passing while working in Hong Kong was a massive shock we struggled to process.
Before even calming down, I faced a daunting responsibility: repatriating her to the Philippines. Her hometown is Digos, Davao del Sur. My research showed most services only fly to Manila. Transferring from Manila to Digos is long and complex, raising worries about potential mishaps.
During that time, I felt completely helpless and lost.
Thankfully, a friend recommended Reunion International. I learned they are a designated provider for the Philippine Consulate and can fly to 8 different airports. When their team confirmed they could arrange transport to Davao International Airport—very close to Digos—a huge weight was lifted off my shoulders!
Their follow-up gave me total peace of mind. Familiar with all legalities, they provided a one-stop service covering documents, flights, family communication, and insurance. I only had to visit their office once and make a few calls; they handled the rest. Amazingly, the whole process took just 7 days, returning her home to rest and letting her family see her one last time.
From initial panic to completing a proper farewell, Reunion International provided immense help and support.
From: Mrs. Li (Employer)
Result: Entire process completed via one meeting and a few calls. Safe return for a religious burial.
"They handled the Muslim burial needs perfectly. Even with a language barrier, communication was seamless. Thank you for your guidance."
I recently faced the tragic news of our Indonesian helper's sudden passing. Beyond my grief, I felt a heavy responsibility—I wanted to arrange her affairs properly and ensure she departed with dignity.
As a devout Muslim, her faith strictly required a burial, meaning her body had to be repatriated intact to Indonesia. Cross-border repatriation involves complex permits, consulate-standard embalming, and flight logistics. It was entirely alien to me, causing immense stress. Worse still, her family only spoke Indonesian, making direct communication impossible and adding to the pressure.
I then entrusted Reunion International with the arrangements. As a consulate-designated provider, they immediately assigned an Indonesian-speaking advisor to contact her family. They explained the timeline and details in their native language and patiently addressed their concerns and emotions.
Throughout the process, they didn't just provide professional support; they became a vital bridge between me and the family. This support went beyond paperwork—it was an emotional anchor that helped ease my anxiety over the language barrier and complex procedures.
Under their coordination, I completed all arrangements—documents, body preparation, and flights—with just one meeting and several phone calls. Ultimately, she returned safely to her village in Indonesia for her religious rites, finishing her life's journey with dignity.
Service Coverage
We are well-versed in the repatriation regulations of major source countries, providing tailored and professional arrangements.
Let Us Share Your Burden
One call, and we handle the rest.
Frequently Asked Questions
Addressing your concerns about repatriation services to give you peace of mind.
Q: How long does the repatriation process take?
Generally, once we take over, the estimated timeframes are:
- Philippines: 5 to 10 working days (subject to consulate processing and flight availability)
- Indonesia: 7 to 14 working days
- Other Countries/Regions: Varies depending on destination and local entry requirements
Key factors affecting the timeline include document completeness, involvement of the Coroner's Court, consulate efficiency, and flight schedules.
Q: What is the estimated cost?
Repatriation costs vary based on several factors, including the destination, required services (embalming, casket specifications, air cargo rates), and insurance coverage.
We guarantee transparent pricing with clear quotes and no hidden fees. All cost items will be clearly explained before confirming our service.
Q: Is there a difference between passing away in a hospital vs. at home?
Yes, the main difference lies in the documentation procedures:
Hospital Passing: The hospital issues a medical certificate of the cause of death, allowing for a relatively smooth and fast transition to repatriation arrangements.
Passing at Home (or Unnatural Death): This requires a police report and subsequent handling by the Coroner's Court. Depending on the situation, an autopsy or inquest may be required, which will delay the process.
Q: Do I need to visit the consulate in person?
No. Reunion International provides a comprehensive one-stop service, acting on your behalf for all consulate procedures and related documents. As a designated service provider with a long-term relationship with consulates (such as the Philippine Consulate in HK), we handle these matters directly, saving employers from traveling back and forth.
Q: How is the deceased handled and preserved?
While processing export procedures, the deceased will be preserved in a mortuary cold room. To comply with airline regulations and ensure optimal condition during transit, our certified professionals will perform standard embalming procedures.
Contact Us
Reunion International provides global body repatriation, ashes transport, and professional funeral services. A trusted Paradise Funeral Services brand.